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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Trant

June 20, 2025

5  out of  5
rating by Jennifer Trant
"The best insurance agency by far. Their angents are always helpful, professional and friendly. Great customer service!"
We responded:
"Jennifer, we appreciate your review! Our office really prides ourselves on having great customer service, so we are so glad to hear you agree! "
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Josie Pyryt

June 6, 2025

5  out of  5
rating by Josie Pyryt
"Tracy has been the world’s best agent! She helped me find the best offer and coverage for my apartment and has been super understanding and flexible! Truly one of the greats and amazingly affordable!"
We responded:
"Thank you so much for your kind words, Josie! We're thrilled to hear that Tracy provided you with exceptional service and helped you find the perfect coverage for your apartment. We pride ourselves on understanding our clients' needs and offering affordable solutions. Your feedback means a lot to us, and we’ll be sure to pass on your compliments to Tracy. If you need anything else in the future, don’t hesitate to reach out!"
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Laura

June 2, 2025

5  out of  5
rating by Laura
"Patricia was friendly, helpful, and efficient...you can't ask for more!"
We responded:
"Thank you, Laura, for your kind words! We're glad to hear that we were able to assist you effectively. Your feedback is greatly appreciated."
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Greg Welch

May 25, 2025

5  out of  5
rating by Greg Welch
"Patricia Bryson-Wink was knowledgeable and thorough, walking me through my home insurance policy! The policy is quite more than I expected, but overall, I am still happy with it!"
We responded:
"Thank you, Greg, for your kind words and for taking the time to share your experience. It's great to hear that we were able to guide you through your home insurance policy effectively. We're glad you're satisfied with your policy, and we're here if you have any more questions."
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Michael Baird

April 23, 2025

5  out of  5
rating by Michael Baird
"Meaghan was very kind and professional! I asked about 4 million questions and she was patient and informative. She made sure I was able to get exactly what I needed without killing my wallet. Thank you Meaghan!"
We responded:
"Michael, thank you for taking the time to leave such a great review for Meagan! We’re happy to hear that Meagan could answer all of your questions making insurance easier, and that we were able to offer you great coverage at a great price! Thank you for choosing Patricia Bryson-Wink State Farm!"
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Eric Brown

April 22, 2025

5  out of  5
rating by Eric Brown
"Thank you Tracey for your today with my insurance needs. Very informative and easy to deal with. Customer service is amazing. I look forward dealing with you guys for all my insurance needs."
We responded:
"Eric, we truly appreciate you taking the time to share your experience! Providing clear and helpful service is always our goal, and we’re thrilled to know we met your expectations. Thank you for choosing us!"
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Chloe Baucom

April 17, 2025

5  out of  5
rating by Chloe Baucom
"Matty is always super helpful and friendly! Insurance can be confusing sometimes and she always answers all of our questions and helps us have a better understanding of our policies!"
We responded:
"Chloe, thank you for your review! We’re so happy Matty could help you understand your insurance. We look forward to helping you with all of your insurance needs! "
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Margaret-Anne Evans

April 17, 2025

5  out of  5
rating by Margaret-Anne Evans
"Had a great experience with Tracy Smith transferring my insurance from another insurance company. Her quick responses and attention were excellent! I would highly recommend! Great insurance company!"
We responded:
"At our agency, we believe great insurance starts with great relationships. Thanks for letting us be part of your journey, Margaret-Anne—we’re always here for you! "
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Madison Stonesifer

April 14, 2025

5  out of  5
rating by Madison Stonesifer
"Tracy was wonderful and helped me with everything I needed! Highly recommend"
We responded:
"Thank you so much for your kind words, Madison! We truly appreciate you taking the time to share your experience, and we’re so glad we could help. If you ever need anything, don’t hesitate to reach out! "
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Chad A Smith

April 4, 2025

5  out of  5
rating by Chad A Smith
"Wonderful expanse, good quotes I don’t know what else to say I wouldn’t pick nothing else but state Farm!!! Tracy was wonderful!"
We responded:
"Chad, we appreciate your support more than words can say! Thank you for choosing Patricia Bryson-Wink State Farm!"
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Leslie Ferguson

March 26, 2025

5  out of  5
rating by Leslie Ferguson
"10/10 service must recommend, Expecially Tracy. She was very helpful and very informative about every question I asked. Thank You Tracy i would definitely recommend Patricia Bryson Wink- State Farm."
We responded:
"Thank you so much, Leslie! We’re absolutely thrilled to hear that Tracy was able to help you out so effectively. Your recommendation means the world to us, and remember, we’re always here for you whenever you need us!"
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Jesus Gonzalez

March 20, 2025

5  out of  5
rating by Jesus Gonzalez
"Matty was very kind and professional. On top of the money she saved my family and I, she also gave several explanations. She answered all of our questions and even gave us ideas for future plans. Thanks!"
We responded:
"Jesus, thank you for your glowing review! Providing peace of mind through great coverage is what we do best, and we’re happy to have helped! "
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Arianna Aly

March 7, 2025

5  out of  5
rating by Arianna Aly
"Tracy is excellent. Made bundling my home and auto insurance as seamless as possible."
We responded:
"Thanks, Arianna, for your review! We're glad Tracy made your bundling experience easy. Your satisfaction is important to us, and we appreciate your feedback. If you need help, don’t hesitate to reach out!"
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Mason Gibbons

February 11, 2025

5  out of  5
rating by Mason Gibbons
"Tracy was extremely helpful! She made everything very clear. Ask for her if you’re looking to shop insurance!"
We responded:
"We appreciate your business and trust, Mason! Our aim is to support you through all of life's changes—thank you for allowing us to be a part of your journey."
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Nancy Cleveland

February 6, 2025

5  out of  5
rating by Nancy Cleveland
"They have friendly staff. Great prices and coverages. It's the best insurance company I've had in a long time"
We responded:
"Joseph, your review means the world to us! We love what we do, and knowing we made a difference for you makes it even better. Thanks for choosing our team! "
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Emily Netherland

January 17, 2025

5  out of  5
rating by Emily Netherland
"Tracy is absolutely wonderful to work with. Could not recommend her enough for all your insurance needs."
We responded:
"Emily, thank you for your glowing review of Tracy. We're thrilled to hear she provided you with such excellent service. Your recommendation means a lot to us. "
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Krys Brooks

January 16, 2025

5  out of  5
rating by Krys Brooks
"Great customer service. Tracy was very detailed and gave me the best rate and better coverage for what I need. The entire team was very friendly and helpful through the process. They answered all my questions. I will continue to recommend them to my friends and family!"
We responded:
"We're thrilled to hear that Tracy and our team provided you with excellent service and coverage at the best rate. Your recommendation means a lot to us. We appreciate you!"
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Mike Johnson

December 6, 2024

5  out of  5
rating by Mike Johnson
"I’ve always loved State Farm, but now I love it even more! Tracy was such a pleasant person to talk to, and she had me insured and on my way in no time. Quick service, excellent customer care, and pain-free option selection. Thank you, Tracy!"
We responded:
"Thank you, Mike! We're thrilled to hear that Tracy provided you with such efficient and pleasant service. Your satisfaction is our priority, and we're glad you had a great experience with us. We appreciate your kind words and your continued trust in State Farm!"
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Sandra Oldham

December 4, 2024

5  out of  5
rating by Sandra Oldham
"Tracy at State Farm, Sylva, NC., was the agent who assisted me with the insurance covers I needed. She is professional, knowledgeable, and works diligently as long as needed to ensure you are satisfied with insurance coverage. I highly recommend her for anyone looking for vehicle or home insurance."
We responded:
"Thank you, Sandra, for your kind words about Tracy. We're thrilled to hear she provided you with excellent service and ensured your satisfaction in regards to your home and vehicle insurance. Your recommendation means a lot to us!"
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Ann Marie Sasseville

November 8, 2024

5  out of  5
rating by Ann Marie Sasseville
"Tracy was amazing to work with. We called several agencies but she was the only one who called right back. She asked questions to assess our needs and explained her recommendations clearly. Her local knowledge was extremely valuable. Friendly and professional service each step of the way!"
We responded:
"Ann, thank you for taking the time to share your experience! We're so glad to hear that Tracy was able to provide you with prompt and professional service. Her dedication to understanding our customers' needs as well as her local expertise truly set her apart. We appreciate your business and look forward to assisting you again in the future!"
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Erin Waddell

November 8, 2024

5  out of  5
rating by Erin Waddell
"Overall great service! Matty and Lydia worked with me several times setting up my insurance package and I can’t thank them enough. I was trying to juggle many different things moving to a new state and car titles/tags, so their quick responses and helpful service really stood out. 10/10 would recommend"
We responded:
"Thank you so much for your kind words, Erin! We’re thrilled to hear that Matty and Lydia were able to assist you during your move and make the insurance setup process easier for you. Your recommendation means a lot to us, and we’re always here to help whenever you need assistance in the future. Welcome to North Carolina, and best wishes as you settle in!"
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Glenna Carlisle

November 4, 2024

5  out of  5
rating by Glenna Carlisle
"Very nice and helpful I'll recommend to anybody"
We responded:
"Thank you, Glenna, for your kind words and recommendation! We're thrilled to hear you found our service helpful."
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M.J. E.

November 1, 2024

5  out of  5
rating by M.J. E.
"My sister referred me when I was shopping around. When I called Mattie was kind, informative and extremely helpful! Needless to say, I have a new insurance company and I'm very pleased! Im paying way less with lower deductibles. Thank you!!"
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear that Mattie provided excellent service and that you're pleased with your new insurance plan. Welcome to our State Farm family!"
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Pauline Dorsch

October 31, 2024

5  out of  5
rating by Pauline Dorsch
"I JUST LOVE PATRICIA -BRYSON STATEFARM EMPLOYEES *ALL OF THEM! FANTASTIC SERVICE FANTASTIC PEOPLE THANKS Y'ALL"
We responded:
"Awe Pauline, we appreciate and love you too!"
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Pamela Meister

October 24, 2024

5  out of  5
rating by Pamela Meister
"After some very unhelpful interaction with my previous insurance agency prompted me to shop for new insurance, Patricia Bryson-Wink and her staff made all my insurance dreams come true! On my first visit to their office, Tracy L. Smith spent two hours learning about my insurance needs, providing quotes for several options, and guiding me through the process of switching insurance companies. I ended up with much more comprehensive coverage at a substantially lower cost than my previous insurance. Working with a home-town, women owned and operated business is wonderful and i look forward to future interaction with them."
We responded:
"Thank you, Pamela! We're thrilled to hear that Tracy and our team could provide you with comprehensive coverage at a better rate. We appreciate your support of our women-owned business and look forward to continuing to serve your insurance needs."