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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lourdes

July 3, 2026

5  out of  5
rating by Lourdes
"This office went above and beyond to help me find excellent insurance coverage for my cars. Their service combines professionalism, friendliness, and true care for their customers. The quality, value, and attention I received were outstanding.
I 1000% recommend this office to anyone looking for reliable insurance and the best service. They are truly the best."
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Thereza Brown

June 25, 2026

5  out of  5
rating by Thereza Brown
"I worked with Chad on updating my insurance, I must say he did a great job by explaining every thing clearly so I know what I was getting. You rock Chad!"
We responded:
"Thank you for the wonderful review! We’re so glad Chad was able to walk you through everything clearly and make sure you understood exactly what you were getting. "
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Veronica

June 17, 2026

5  out of  5
rating by Veronica
"At first I was not ready to pay for insurance due to my finances. Meagan was so patient with me and gave me the best rates. As soon I as was financially stable, she was th first person I called and I’m so glad I did! Meagan is my agent and I am very pleased with the service I was provided! I am very pleased with the thoughtfulness and assistance this location provides. I highly recommend them. Thank you so much Meagan!"
We responded:
"Thank you so much for taking the time to leave such a kind review. We’re truly glad Meagan was patient and able to help you find the best rates when you were ready, and even more grateful you felt supported throughout the process. We’ll be sure to share your compliments with her. Thanks again for recommending us—your trust is greatly appreciated!"
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Diane Loux

June 8, 2026

5  out of  5
rating by Diane Loux
"Matilda M has been excellent in helping me to navigate my NC homeowners/auto policies. She is knowledgeable and well-organized"
We responded:
"Thank you so much for your wonderful review, Diane! We’re thrilled to hear Matilde was excellent in helping you navigate your NC homeowners and auto policies. Her knowledge and organization truly make a difference—thanks for recognizing her!"
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Pauline Dorsch

June 1, 2026

5  out of  5
rating by Pauline Dorsch
"I JUST LOVE PATRICIA -BRYSON STATEFARM EMPLOYEES
*ALL OF THEM!
FANTASTIC SERVICE
FANTASTIC PEOPLE
THANKS Y'ALL"
We responded:
"Awe Pauline, we appreciate and love you too!"
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Brenden Porter

May 26, 2026

5  out of  5
rating by Brenden Porter
"I’m learning to navigate the world as a young adult and Meagan Beck has been more than helpful for the past few months! She’s answered a myriad of questions (lord knows I ask a ton) and I can tell she actually wants to help people and not just sell to people; she’s sincere in her advice and a very kind individual!"
We responded:
"Hi Brenden], thank you so much for your kind words! We’re really glad Meagan has been able to support you these past few months. It means a lot that you feel her guidance is sincere and genuinely focused on helping—not just selling. We truly appreciate your trust and wish you all the best as you navigate this next chapter! "
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daniella Herevia

May 19, 2026

5  out of  5
rating by daniella Herevia
"Matty was very efficient in getting my home and auto policies started. She’s very professional and super personable. Highly recommended Matty!"
We responded:
"Thank you so much for your review! We’re thrilled to hear Matty was efficient in getting your home and auto policies started, and that she was professional and personable. We truly appreciate your recommendation!"
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Lillian Swaney

April 20, 2026

5  out of  5
rating by Lillian Swaney
"I spoke with Matty and she was very friendly and patient. She talked me through different options and was able to answer my questions without issue."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Matty provided friendly and patient service and was able to help you with all your car insurance questions. We appreciate your feedback and look forward to assisting you with all of your future insurance needs!"
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Corey R

April 17, 2026

5  out of  5
rating by Corey R
"She was very awesome. It was a great experience and she gave me the best quote."
We responded:
"Thank you for the review Corey! We appreciate your business and are so glad to hear we were able to give you the best quote for your auto insurance too!"
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Robert TAYLOR

April 15, 2026

5  out of  5
rating by Robert TAYLOR
"State Farm employees are very knowledgeable and friendly trying to get you the best coverage they can for the money and they greatly appreciate their concerns"
We responded:
"Thank you for the review, Robert. We appreciate your business!"
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Nathan Medlin

April 7, 2026

5  out of  5
rating by Nathan Medlin
"Meagan Beck and everyone there is awesome, and so easy to work with."
We responded:
"Thank you for your review Nathan! We are so glad to know that Meagan was easy to work with. We look forward to helping you with all of your insurance needs."
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Steven Aft

January 16, 2026

5  out of  5
rating by Steven Aft
"Patricia and her team are some of the finest insurance professionals in the business! They take the time, care and consideration to make sure you and your family have all the protection you need while helping you plan for what you want to go right in life. I highly recommend calling Patricia and her team today to see why so many people choose them!"
We responded:
"Thank you for the 5 star review Steven. We appreciate your support!"
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Jose Cervantes

January 2, 2026

5  out of  5
rating by Jose Cervantes
"Patricia and her team have always offered excellent service since I started to work with their agency. They are communicative, friendly, knowledgeable and always make the time to hear your needs and be there when something is needed. So grateful for them and would recommend the office to anyone looking for the offered services."
We responded:
"Thank you so much for your kind words and continued trust in my team and I! We're thrilled to hear that our communication, knowledge, and dedication have made a positive impact on your insurance experience. Your recommendation means a lot to us, and we're always here to support you whenever you need. Looking forward to continuing to work together!"
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Johnathan James

December 22, 2025

5  out of  5
rating by Johnathan James
"Matilde Márquez is amazing! She set up me headache free 10/10 would reccomend"
We responded:
"Thank you so much for your kind words, Johnathan! We're thrilled to hear that Matilde made your experience headache-free. Your recommendation means a lot to us! We look forward to helping you with all of your insurance needs. "
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Kelly Rogers

December 10, 2025

5  out of  5
rating by Kelly Rogers
"When I needed renters insurance for my daughter, Tracy was wonderful! She helped me determine exactly what we needed and it was less expensive than what the apartment complex was offering! Highly recommend this office and Tracy!"
We responded:
"Thank you so much for your kind words, Kelly! We're thrilled to hear that Tracy was able to assist you in finding the perfect renter's insurance for your daughter at a great price. Your recommendation means a lot to us, and we're always here to help with any insurance needs in the future!"
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Adam Morgan

November 25, 2025

1  out of  5
rating by Adam Morgan
"Call them to get a quote on insurance I spoke with Meghan. She was trying to get me full coverage but it wouldn’t allow me to do so due to something on my MVR report so she said that she will call me back in 30 minutes ended up being two days later, and I called her back and ask her why she lied to my face stating that she was gonna call me back. She stated that calling into corporate was a 24 to 48 hour hold which was a lie because I spoke with corporate and they said nothing about what she had stated."
We responded:
"Thank you for your feedback. We take all concerns seriously and strive to provide accurate and timely communication. Our standard practice is to contact customers by the end of the business day or within 24 hours. After reviewing your file, it appears this review was posted less than 24 hours after our initial conversation. We apologize if there was any misunderstanding regarding the timing of our follow-up. Please know that our team works diligently to assist every customer thoroughly, though certain factors like rates and coverage options are determined by the company and are beyond our control. "
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Kevin Morales

November 17, 2025

5  out of  5
rating by Kevin Morales
"The process of getting a policy here was very quick and helpful Matty was extremely knowledgeable and helpful highly recommended"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Matty provided you with knowledgeable and helpful service and made the process quick and easy. We truly appreciate your business!"
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Dennis & Judy LAFRENIERE

November 13, 2025

5  out of  5
rating by Dennis & Judy LAFRENIERE
"Tks Meagan Beck for the professional attention to insurance needs"
We responded:
"Thank you, Dennis and Judy for the 5-star review! We appreciate your business."
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Janet Bugner

November 5, 2025

5  out of  5
rating by Janet Bugner
"Tracy helped me out with everything I needed very sweet person"
We responded:
"Thank you for the 5-star review, Janet! We appreciate your business, if you ever need anything don't hesitate to contact us."
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carlton johnson

November 4, 2025

5  out of  5
rating by carlton johnson
"I appreciate the services from your office.
I especially appreciate Meagan Beck, because she was very respectful and informative. She answered all my questions and guided me through the whole process. I will suggest others to your office. Thanks again Meagan.
from Carlton Johnson"
We responded:
"Thank you so much for your kind words and thoughtful review, Carlton. We are delighted to hear that Meagan provided you with respectful and informative service throughout your experience. We truly appreciate your recommendation and are grateful for the opportunity to assist you. If you ever need anything else, please don’t hesitate to reach out."
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Wil Bryan

October 2, 2025

1  out of  5
rating by Wil Bryan
"Ten months ago, this was a five-star review, now updated. I spent a year as a customer—carrying a home policy, three autos, and three personal item policies—paying nearly $6,000 annually.

In that entire year and five office visits, Patricia never once introduced herself or acknowledged me as a customer. The first time she engaged at all was when State Farm refused to renew my coverage after a single small homeowner’s claim—the only claim I’ve made in nearly twenty years of homeownership

Her staff never explained that filing a claim within the first 12 months put me at risk of being dropped. They even counted a zero-dollar claim against me when I asked for inspection from wind damage. When it came time to renew, the office refused to continue coverage, not even with a higher premium or deductible.

I expect their response will be that it’s “State Farm’s policy.” That doesn’t change the fact that her office failed to warn me of the risk when I left a competitor after 17 years of continuous coverage. Nor does it excuse the poor customer service of an agent who never once acknowledged my business beyond cashing my checks.

I’ve pulled all of my accounts with Patricia and State Farm and will be moving on to a company that values its customers. I suggest others do the same."
We responded:
"Hi Wil, I am so sorry that you felt uninformed regarding all the ways that filing a claim could affect your insurance. My team and I pride ourselves on educating our customers on insurance and financial preparedness. Our office does not have control over the company decisions nor are we the ones that "count" claims against you. An insurance company has the right to deny risk in North Carolina when there are multiple claims on record within a certain period of time. We notified you of the company decision to nonrenew your policy well in advance of the action, and I offered to assist you in finding another option. It is not our practice to advise customers against filing claims when that is what insurance is for, we also do not know in advance what the companys action will be, if any, after filing a claim. There are hundreds of underwriting factors that go into insurance algorithms, so our office has no way of knowing that your policy would have been non renewed. Regarding having never met me, I unfortunately cannot meet with every new customer which is why I work with a team of licensed professionals. My office does offer an insurance review to all of our customers prior to each policy renewal and if I am unavailable on the day and time that you requested, then customers often meet with one of our other licensed agents in the office. I appreciate your feedback and will make sure that my team offers customers the opportunity to meet with me directly after every claim. "
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Marshall Carpenter

September 30, 2025

5  out of  5
rating by Marshall Carpenter
"I called and a real person answered right away. I was transferred to Meagan Beck and she very efficiently and professionally took my information,answered questions, and emailed me a quote for home and auto. I was pleased with the quote and saved considerably from what I was paying.
Thank you!"
We responded:
"Thank you for your review Marshall! I'm so glad that Meagan was able to help you save money on your home and auto insurance!"
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Sheila Wooden

September 2, 2025

5  out of  5
rating by Sheila Wooden
"Thank you Tracey for your service and kindness. I was greatly appreciate!"
We responded:
"Thank you, Sheila, for your kind words about Tracy's service. We're glad to hear that you had a positive experience with us. Your feedback means a lot to our team."
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Meika Wilbanks

September 2, 2025

5  out of  5
rating by Meika Wilbanks
"Tracy Smith was very personable, quick, and knowledgeable. Very pleased with the customer service."
We responded:
"Thank you, Meika, for your feedback! It's great to hear that Tracy provided you with such excellent service. We appreciate your support and look forward to assisting you with all of your insurance needs!"
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Mason Gibbons

August 25, 2025

5  out of  5
rating by Mason Gibbons
"Tracy was extremely helpful! She made everything very clear. Ask for her if you’re looking to shop insurance!"
We responded:
"We appreciate your business and trust, Mason! Our aim is to support you through all of life's changes—thank you for allowing us to be a part of your journey."